Signant Health

  • Senior Accounts Receivable Associate

    Job Locations US-PA-Plymouth Meeting, PA. USA
    Job ID
    Position Type
    Permanent Employee - Full-Time
  • Role Overview

    The Senior Accounts Receivable Associate will be a part of the global billing and collections team reporting to the Accounts Receivable Supervisor and is responsible for the preparation of customer analyses, contractual reconciliations and month-end account receivable reporting procedures utilizing accounting and analytical skills. This position will also be assigned to complex and key customer portfolios and play a key role in all aspects of the order-to-cash cycle including but not limited to customer collections.

    Key Accountabilities/Decision Making & Influence

    Key Accountabilities

    1. Ensure accurate and timely billing of global customer portfolio. Work with internal teams to be informed delivery dates or project status changes. Deliver invoices according to customer instructions (mailed, uploaded to portals, purchase order references, email distributions). Utilize and maintain the multiple customer portals to ensure invoices are approved on time.
    2. Complete and manage all customer set-up requirements including the requested forms, tax documents, registration and management of customer portals and banking information in accordance with the internal and external system(s) requirements.
    3. Proactively pursue and manage the collection efforts of the customer portfolio while maintaining notes on collection status and providing period updates to and requests for escalation, as needed, with the Sr. Accounts Receivable Manager.
    4. Maintain reconciliations, including contractual budgeted versus actual billings for all customer projects. Utilize reconciliations to ensure projects stay within agreed budget parameters and are updated for new contracts or amendments throughout the project’s timeline.
    5. Research through to completion and resolution with effective, interactive communications all accounts receivable inquiries from group email inboxes and cross-functional teams.
    6. Prepare special project analyses and assist in additional assignments to address requests as directed by various Finance members or other senior department members. Prepare periodic future billing projections for certain customer requests requiring research of all applicable signed contracts and out-of-pocket/pass-through expense trends.
    7. Resolve unidentified payments and or master data issues, when needed initiate and prepare client refund forms.
    8. Analyze, recommend, and support ERP system(s) implementations and changes including assisting with periodic system upgrade testing and reconciling data with migration to new ERP revenue and billing modules.
    9. Backup the Accounts Receivable Supervisor whenever and however needed in order to support the accounts receivable team as a whole


    1. Highly collaborative relationship with Accounts Receivable Billing and Collections Team to manage multiple contracting entities and global customer base.
    2. Highly collaborative relationship with Finance-IT to support ERP system processes, automation, process improvements and integrating other systems which impact customer projects and billing.

    Knowledge, Skills & Attributes


    1. BS/BA in Business, Accounting or Finance, preferred
    2. 3-5 years progressive accounts receivable experience. Industry experience is preferred.
    3. High attention to detail and data trends with excellent data entry skillset to prevent recording errors and ability to independently research data trends when cross-checking or reconciling data.
    4. Demonstrated thorough understanding of billing concepts and experience in a billing accounting software, extracting and formatting data exports and managing organized paperless records; GreatPlains, NetSuite, QuickBooks Online knowledge is preferred, but not required.
    5. Demonstrated effective judgement with analytical/problem solving skills to deal effectively and professionally with obstacles that arise with external and internal stakeholders which includes ability to read and understand contract language and engage in collaborative problem-solving efforts on generating effective solutions consistent with organization's financial policies and procedures.
    6. Excellent communication skills (written and oral), ability to present information, respond to inquiries and interact well with external customers in various countries at various levels and global location.
    7. Demonstrated organizational and time management skillset. Including the ability to maintain organized electronic paperless records and shared drives and multiple file folders.
    8. Proficiency in Microsoft Office and Outlook; Intermediate computer skills in Excel, formatting, sorting and filter to organizing data for reporting; Ability to perform pivot tables, H/V Lookup, "If" functions.
    9. Confident and professionally poised with proven ability to work in a fast-paced global team, meet strict deadlines, manage high volume of transactions and adapt to a change with a seamless effect on the business.



    1. Experience using QuickBooks Online, NetSuite, and or Microsoft GreatPlains ERP accounting systems.
    2. Industry experience in pharmaceutical/life sciences and/or project-management-based technology
    3. Experience in ERP system migrations and implementation and automation projects
    4. Ability to read and interpret Contractual language


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