Signant Health

  • Application Specialist

    Job Locations US-PA-Plymouth Meeting, PA. USA
    Job ID
    Project Delivery
    Position Type
    Permanent Employee - Full-Time
  • Role Overview

    Application Specialist, Plymouth Meeting, PA USA


    Works as an Application Specialist for client projects in setup, maintenance and decommissioning to ensure delivery of robust, high-quality eCOA solutions using TrialMax platform.  Designs are often complex and may involve multiple company software products and computer environments.  On occasion, may be required to support sales efforts. 




    Key Accountabilities/Decision Making & Influence

    • Perform requirements gathering and business analyst tasks for eCOA collection, reporting and data transfer. Provide guidance to the client on the most suitable solution, ensuring that all recommendations are achievable within the scope of the product
    • Develop eCOA solutions using proprietary TrialMax platform (Web, Slate, Touch) according to the requirements gathered and interpretation of the client clinical protocol
    • Present eCOA solutions at client design review and testing (UAT) meetings at customer sites (as required)
    • Create dynamic online reports in TrialManager web portal, using SQL
    • Implement custom data post-processing tools, using Java or other programming languages
    • Actively participate at client meetings acting as an ambassador for CRF Health at all times
    • Investigate and propose solutions for change in requirements or potential issue/bug
    • Ensure that the Project Team maintains a high quality service and on time delivery of project outputs for the client; guaranteed thorough unit testing
    • Support development, review and approval of project related study documentation during the course of the Project Lifecycle, ensure documentation is complete and of a high quality
    • Work with Project Managers to ensure complete review of application design for end user use and adherence to a clinical protocol
    • Responsible for ensuring compliance to QMS (Quality Management System)
    • Perform billable application work, including system reviews and sales prototypes at customer sites
    • Ensure, knowledge and understanding remains up-to-date with TrialMax software releases and updates
    • Support onboarding and training/mentoring of new hires
    • Occasional Domestic and International Travel 

    Knowledge, Skills & Attributes

    • Bachelors in Comp Science or relevant experience
    • Demonstrated programming experience and SQL knowledge (1-3 years ideally)
    • Excellent time management and communication skills
    • Excellent organizational skills
    • Ability to work independently, demonstrate problem solving skills and ability to escalate when necessary
    • Able to provide succinct and accurate feedback to the client and the teams about progress and outcomes
    • Evidence of the willingness and capability to share knowledge openly with others.
    • Remains calm under pressure and can handle multiple tasks at any one time
    • Great attention to detail and accuracy; desire to deliver a high quality output
    • Must be team oriented with a 'Can Do' attitude




    About CRF Bracket

    CRF BRACKET company _PNG
    Global Leader in eCOA Solutions for Clinical Trials

    CRF Bracket is a global leader in eCOA (electronic Clinical Outcome Assessments) solutions for the life sciences industry. eCOA encompasses PROs (Patient Reported Outcomes), ObsROs (Observer Reported Outcomes) and ClinROs (Clinician or Rater Reported Outcomes) with outstanding project management focused on delivering value for our customers. Committed to driving the change to higher quality outcomes and more efficient paper-free clinical trials through improved patient engagement, our intuitive and patient-focused eCOA technology helps companies bring new medicines to market quickly, safely and more cost-effectively. Our complete eCOA solutions are ideal for home and site-based phase I-IV clinical trials across the world for many therapeutic areas and patient populations. For more information please refer to our website.




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